Introduction
At Pack N Move Visalia, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit our website, request a quote, or use our moving services.
What Information Do We Collect?
We collect personal information when you visit our site, fill out a form, or request a quote. The information may include:
- Your name
- Email address
- Phone number
- Moving details (e.g., moving date, destination, inventory)
How Do We Use Your Information?
The information we collect may be used for the following purposes:
- To provide you with a personalized moving quote
- To schedule and manage your move
- To communicate with you about your request or services
- To improve customer service and user experience
- To send periodic emails regarding your service request or promotions
How Do We Protect Your Information?
We implement various security measures to maintain the safety of your personal information when you submit or access it on our website. These measures include secure servers, encryption, and firewalls. While we take steps to protect your data, no system is 100% secure. We encourage you to use caution when submitting sensitive personal information online.
Do We Use Cookies?
Yes, we use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser. These help us recognize your browser, track your interactions with our site, and gather general visitor data to improve our services.
Do We Disclose Any Information to Outside Parties?
We do not sell, trade, or rent your personally identifiable information to outside parties. However, we may share your information with trusted service providers who assist in operating our business and providing services to you without violating this policy. These third parties are obligated to keep your information confidential.
Third-Party Links
Occasionally, we may include links to third-party websites or services on our site. These third-party sites have their own privacy policies, and we are not responsible for their content or privacy practices. We recommend reviewing their privacy policies before submitting any personal data.
California Online Privacy Protection Act Compliance
In compliance with the California Online Privacy Protection Act (CalOPPA), we will not distribute your personal information to third parties without your consent. California residents have the right to request information about the personal data we collect, and to request the deletion of that data.
CCPA Privacy Notice
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. These include the right to know what personal information is being collected about them, to whom it is being disclosed, and to access or delete their personal information. We honor these rights and provide the same level of privacy protection to all our users, regardless of their state of residence.
Children’s Privacy
We comply with the Children’s Online Privacy Protection Act (COPPA). Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
SMS Terms & Conditions
By providing your phone number and consenting to receive SMS communications, you agree to receive text messages related to:
- Appointment reminders
- Service updates
- Promotions or offers
- Billing inquiries
We will not share your phone number with third parties for marketing purposes.
How Long Do We Retain Your Data?
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request the deletion of your information, we will take reasonable steps to remove it from our records unless we are required to retain it for legal or business purposes.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page. We encourage you to review this page periodically to stay informed about how we are protecting your information.
Your Consent
By using our website and services, you consent to our Privacy Policy.
Contacting Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Pack N Move Visalia